Introduction

NET ENGINEERS INC. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and company name when you fill out contact forms or request services.
• Account Information: Username, password, and account preferences when you create an account with us.
• Communication Data: Information you provide when you contact us, including the content of your messages and attachments.
• Payment Information: Billing address and payment details when you purchase our services. Note that payment processing is handled by secure third-party payment processors.

We also collect information automatically when you visit our website:

• Device Information: Browser type, operating system, device type, and screen resolution.
• Usage Data: Pages visited, time spent on pages, links clicked, and other browsing activities.
• Log Data: IP address, access times, and referring website addresses.
• Cookies: Small data files stored on your device. See our Cookie Policy for more information.

Why We Collect Your Data

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To respond to your inquiries and provide customer support
• To process transactions and send related information
• To send you technical notices, updates, and administrative messages
• To communicate with you about products, services, and events (with your consent where required)
• To monitor and analyze trends, usage, and activities
• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To protect the rights and safety of our company, customers, and others

Who Has Access to Your Data

We share your information only in the following circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, email delivery, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information for any other purpose with your consent.

Third-Party Services

As part of our IT services, we may use various third-party tools and services, including:

• Network monitoring and management tools
• Backup and disaster recovery systems
• Security and threat detection services
• Cloud hosting and storage providers
• Email and communication platforms

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a portable format.
• Restriction: Request restriction of processing your information.
• Objection: Object to processing of your information.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

How to Delete Your Data

If you would like us to delete your personal information, you may:

• Send an email to contact@netengineers.net with the subject line "Data Deletion Request"
• Call us at +1 (262) 386-9439
• Send a written request to: NET ENGINEERS INC., 2 Community Plaza, Sullivan, MO 63080

Please include sufficient information to verify your identity. We will process your request within 30 days of receipt.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Company: NET ENGINEERS INC.
• Address: 2 Community Plaza, Sullivan, MO 63080, United States
• Email: contact@netengineers.net
• Phone: +1 (262) 386-9439